Text Size

Member Portal

You are here: Viva Group Home » Member Portal

First Time Users

Member Portal Registration

Important Information
regarding Member Portal Self-Registration

When accessing the Member Portal for the first time, you will be required to enter information from your Viva Health ID card to register your account. You will need your Family ID Number, Group Number, ID Suffix and DOB.

Registered Users

Member Portal Login

Viva Health members may access plan information online using the Member Portal (i.e., ID Card, coverage and/or claims information, etc.). Click the link above to login to the Member Portal.

sample VIVA card image with descriptive tags

For example, Sally Tester's "Member Number" is "1234567800." This includes her "Family ID Number" ("12345678") followed by her "ID Suffix" ("00").

Note: This is a sample ID card. Your Viva Health ID card may not look identical to the sample shown.